Join The GreatWest Team!
If you are currently in search of a new job, contemplating a career change, or simply have a passion for working with heavy-duty trucks, we invite you to explore the exciting job opportunities available with us!
If you possess the necessary qualifications and experience, we would be delighted to meet you and discuss potential employment opportunities. Our dealerships are conveniently located throughout Alberta, with branches in Calgary, Balzac, Grande Prairie, Red Deer, Lethbridge, Medicine Hat, and our TRP Store in Fox Creek.
To gain further insight into the day-to-day life at GreatWest Kenworth, follow along with us on social media. There, you will find additional information about our company and the rewarding experiences our employees enjoy.
For more information on GreatWest Kenworth Employment, read below!
We look forward to the possibility of welcoming you to our team and embarking on a successful professional journey together!
Heavy Equipment Technician / Heavy Equipment Apprentice
The Heavy Equipment Technician will work in a fast-paced environment where you will be diagnosing, repairing, maintaining and on occasion restoring Kenworth trucks. Reporting to the Shop Foreman and Service Manager, this role offers challenges as you’ll have a chance to work with the latest technology, giving you an opportunity to showcase your skills and experience. If you are an independent problem-solver with a passion for the industry, we want you to be a valuable member of the GreatWest Kenworth team.
Your day to day will include:
- Conduct Maintenance, troubleshooting, and repair of all truck systems used in the Kenworth product line.
- Interpret work orders and technical manuals on paper and in PC based formats.
- Complete service reports.
- Open and close repair orders.
- Work scheduled on call shifts to provide repair service for customer trucks that require repairs after normal business hours.
- Attending additional training, online, provincially, nationally and in the US as required.
- Maintain personal and company equipment.
- Communicate with teams (service writer, service administrator, lead hand, foreman, service manager, service director) when managing their job duties and solving problems.
Key Skills and Experience Requirements:
- Apprentice HET or Truck Transport Mechanic (3rd year to Journeyperson)
- Paccar MX Engine experience an asset
- Kenworth Cab and Chassis electronic experience an asset
- Peterbilt experience an asset
- Cummins ISX 2010 experience an asset
- Eaton Transmission and Dana/Spicer experience an asset
- Air Brake training an asset
- Familiar with software diagnostics such as Davie 4, Cummins Insite, ESA, BENDIX, Service Ranger or equivalent
Other Related Skills:
- Be able to speak, read, write, and comprehend to ensure effective communication with employees and customers.
- General computer and software diagnostics skills.
- The ability to withstand work-related deadlines and pressures.
- Must be able to sit, kneel, lift, walk, lay, and carry for extended periods.
- Must be able to operate a motor vehicle. (Class 1, 3, or 5 without previous suspensions)
- Must be able to travel to the US for additional technical training
- Owning a toolbox and required tools is considered an asset.
At GreatWest Kenworth, our employers are committed to setting you up for success and here’s how:
- Education – Offering additional training to further your skill set from outside vendors like Kenworth, Cummins, Eaton and more.
- Property Protection – Being competitive with employee benefits like Toolbox Insurance to ensure your property is safe when it’s in our dealership
- Safety – Being the foundation for your role, we at GreatWest Kenworth are committed to physical safety in our work sites and safety in belonging to a team
- Total Rewards – We offer industry competitive pay with both short term and long-term incentives to reward your hard work. Our Employees have fully paid medical, dental and life insurance benefits available to them and their families, as well as other programs to support your lifestyle in and out of work.
For a full list of the benefits we offer, please visit our website here.
GreatWest Kenworth is an equal opportunity employer who values diversity in our workforce. We work to ensure that our policies and practices protect individuals and groups under applicable human rights legislation. We will respond to accessibility accommodations by applicants upon request.
**Recruitment Fraud**
Please note that some candidates have experienced recruitment fraud where an individual that claims to be affiliated with Great West Kenworth makes a false offer of employment and requests personal information or payment from the candidate. We only correspond with candidates through email addresses ending with @GreatWestKenworth.com. GreatWest Kenworth does not require applicants to provide copies of personal documents such as passports, birth certificates or banking information as part of the application process.
Please email recruitmentfraud@GreatWestKenworth.com if you believe you have experienced recruitment fraud.
Service Advisor:
This role is a maternity leave cover for a period of 10-16 months, with a potential for a permanent position at the conclusion of the maternity leave, subject to operational requirements.
The Service Advisor will work in a fast-paced environment where you will be the first point of contact for all customers on the phone or in person. Reporting to the Service Manager, this role offers challenges as you’ll have a chance to work with the latest technology, giving you an opportunity to showcase your skills and experience. If you are an independent problem-solver with a passion for the industry, we want you to be a valuable member of the GreatWest Kenworth team.
Your Day to Day Will Include:
- Working closely with Service Manager and Shop Foreman for smooth day to day operation of the scheduling and flow of the shop
- Handle customer service complaints, issues, requests, and questions
- Keeping pertinent notes regarding truck problems and their information to pass on to the Shop Foreman
- Open new work orders
- Ensure that there are no open work orders- monitor, track and maintain the open R/O report
- Book appointments and load shop correctly as discussed with shop foreman.
- Keep customers updated as needed regarding repairs going on in the shop.
- Upsell additional work if required
- Research estimates as requested.
- Filing, processing paperwork and closing orders (general department paper flow)
- Coordinating Warranty R/O report
- Communicate with teams (service writer, service administrator, lead hand, foreman, service manager, service director) when managing their job duties and solving problems.
Key Skills and Experience Requirements:
- Excellent customer service skills
- High School Diploma
- Proficient computer skills a must, Experience with Microsoft Office
- Previous Service Administrator, Writer, or Consultant experience an asset
- Some knowledge in the heavy truck industry an asset
- Mechanical background an asset
- DSI and Decisiv experience an asset
Other Related Skills:
- Be able to speak, read, write, and comprehend to ensure effective communication with employees and customers.
- General computer and software diagnostics skills.
- The ability to withstand work-related deadlines and pressures.
- Must be able to sit, kneel, lift, walk, and carry for extended periods.
- Must be able to travel to the US for additional technical training
At GreatWest Kenworth, our employers are committed to setting you up for success and here’s how:
- Education – Offering additional training to further your skill set from outside vendors like Kenworth, Cummins, Eaton and more.
- Property Protection – Being competitive with employee benefits like Toolbox Insurance to ensure your property is safe when it’s in our dealership
- Safety – Being the foundation for your role, we at GreatWest Kenworth are committed to physical safety in our work sites and safety in belonging to a team
- Total Rewards – We offer industry competitive pay with both short term and long-term incentives to reward your hard work. Our Employees have fully paid medical, dental and life insurance benefits available to them and their families, as well as other programs to support your lifestyle in and out of work.
For a full list of the benefits we offer, please visit our website here: www.greatwestkenworth.com/careers/
GreatWest Kenworth is an equal opportunity employer who values diversity in our workforce. We work to ensure that our policies and practices protect individuals and groups under applicable human rights legislation. We will respond to accessibility accommodations by applicants upon request.
**Recruitment Fraud**
Please note that some candidates have experienced recruitment fraud where an individual that claims to be affiliated with GreatWest Kenworth makes a false offer of employment and requests personal information or payment from the candidate. We only correspond with candidates through email addresses ending with @GreatWestKenworth.com. GreatWest Kenworth does not require applicants to provide copies of personal documents such as passports, birth certificates or banking information as part of the application process.
Please email recruitmentfraud@GreatWestKenworth.com if you believe you have experienced recruitment fraud.
Branch Administrator
The Branch Administrator will work in a fast-paced environment where you will support the branch in its day to day operations. Reporting to the Branch Manager, this role offers challenges as you’ll have a chance to work with the latest technology, giving you an opportunity to showcase your skills and experience. If you are an independent problem-solver with a passion for the industry, we want you to be a valuable member of the GreatWest Kenworth team.
Your day to day will include:
- Back -up coverage of Reception for brakes and, absences.
- Assisting/cross train with department Administrators to ensure consistent processing/approving of documents.
- Assisting Credit Departments with filing liens and administrative duties.
- Electronic filing of branch documents.
- Ordering of branch Stationery.
- Ordering of Great West Kenworth letter head documents and envelopes.
- Ordering coffee supplies and maintaining coffee machines.
- Assist Social club with staff events set up.
- Other duties as required.
- Other various general administrative duties
Key Skills and Experience Requirements:
- Excellent customer service skills
- High School Diploma
- Proficient computer skills a must, Experience with Microsoft Office
- Some knowledge in the heavy truck industry an asset.
Voluntary duties:
- Become Member of Clairmont social club
Other Related Skills:
- Be able to speak, read, write, and comprehend to ensure effective communication with employees and customers.
- General computer and software diagnostics skills.
- The ability to withstand work-related deadlines and pressures.
- Must be able to sit, kneel, lift, walk, and carry for extended periods.
- Must be able to travel to the US for additional technical training
At GreatWest Kenworth, our employers are committed to setting you up for success and here’s how:
- Education – Offering additional training to further your skill set from outside vendors like Kenworth, Cummins, Eaton and more.
- Property Protection – Being competitive with employee benefits like Toolbox Insurance to ensure your property is safe when it’s in our dealership
- Safety – Being the foundation for your role, we at GreatWest Kenworth are committed to physical safety in our work sites and safety in belonging to a team
- Total Rewards – We offer industry competitive pay with both short term and long-term incentives to reward your hard work. Our Employees have fully paid medical, dental and life insurance benefits available to them and their families, as well as other programs to support your lifestyle in and out of work.
For a full list of the benefits we offer, please visit our website here: www.greatwestkenworth.com/careers/
GreatWest Kenworth is an equal opportunity employer who values diversity in our workforce. We work to ensure that our policies and practices protect individuals and groups under applicable human rights legislation. We will respond to accessibility accommodations by applicants upon request.
**Recruitment Fraud**
Please note that some candidates have experienced recruitment fraud where an individual that claims to be affiliated with GreatWest Kenworth makes a false offer of employment and requests personal information or payment from the candidate. We only correspond with candidates through email addresses ending with @GreatWestKenworth.com. GreatWest Kenworth does not require applicants to provide copies of personal documents such as passports, birth certificates or banking information as part of the application process.
Please email recruitmentfraud@GreatWestKenworth.com if you believe you have experienced recruitment fraud.
See a job that interests you? Apply through our form above & we will be in touch!
Benefits
When working at GreatWest Kenworth, employees are offered a comfortable, clean, and supportive environment, with opportunities for growth and advancement. Competitive wages are matched with a comprehensive, up to date employee benefits program that caters to the needs of staff and their families. Some of the benefits are:
- 3 Weeks Vacation After 3 Years
- Boots, PPE, and Tool Allowance,
- Private Telemedical Health Care Services for the Whole Family
- Health Plan, Dental Plan and Prescription Drug Coverage
- Vision Care and Prescription Safety Glasses Coverage
- Relocation and Moving Assistance
- Company Events
- Tuition Reimbursement and Apprenticeship Opportunities
- Family Assistance Program
- Paid Training and Career Development Opportunities
….Along with much more!
Hiring Tips
Not Getting Interviews?
Need Help? Check out this Web Series:
- Part 1: The Modern Resume
- Part 2: Interviews
- Part 3: Networking & Talking to People
- Part 4: The Hidden Job Market
- All applications are submitted through our Indeed Company Page
- Be honest! We would rather work with someone who is passionate but needs support than someone who isn’t truthful.
- Department Manager and HR will review resumes & contact you for an interview.
- Interview Process
- Reference Checks
- The onboarding process begins if the candidate is successful.
- Sign your offer letter, receive all your log ins and access codes emailed to you & get ready to start on your first day!
- Meet your hiring manager. Don’t forget to punch in!
- Dealership tour with your manager
- Log in to our online orientation & complete
- Lunch
- Head back to your department for training – you will have training with a buddy for the first few days to work with you!
Here are some of the things our team looks for when reviewing resumes:
- Overall experience
- Date & length of past employment
- Who you’ve worked with
- Titles of your past positions
- All certifications, training, and engine experience
On average, 95% of candidates are rejected for lacking experience in OEM or heavy equipment dealerships. Working with these units is very different than a maintenance shop or automotive environment.
Be sure to keep your resume in tip top shape:
- Submit PDFs for easy downloading
- Make them concise, and to the point
- Ensure your email and phone number are up to date.
There are 3 preferred ways we hire for the entry level positions of 1st-year apprentices trying to get into the Heavy-Duty Truck Industry to get a Heavy Equipment Technician Job in Alberta.
- Are you in high school and passionate about wanting to work in the industry? Register as a RAP Student (Registered Apprentice Program). You can earn credit towards your high school diploma, earn some money, experience, and hours towards your blue book.
- Register for the DET program through the post-secondary institute in your area (SAIT, NAIT, Olds College, Red Deer Polytechnique, Fairview College, or Lethbridge College). You take an eight-month full time course that covers all the educational information of your 1st and 2nd year apprenticeships. You are then hired on as a 1st year apprentice and need to work to earn your hours for both terms.
- Work in a shop as a shop helper, you are then in this role for about 18 months before growing into a 1st year apprenticeship. 60% of you day will be spent maintaining the shop, and running for supplies, the following 40% is supporting our journeymen HETs on the rigs.
- The most challenging route is to apply for an apprenticeship with some sort of auto experience like Canadian Tire or MR. Lube… even a shop class in high school would add some benefit. It’s not impossible but can be a difficult path.
Pay Scale:
- RAP Students/ Pre-Apprentice: up to 50% of the C-rate pay.
- 1st Year: 60% of C-Rate Pay
- 2nd Year: 70% of C-Rate Pay
- 3rd Year: 80% of C-Rate Pay
- 4th Year: 90% of C-Rate Pay
- Journeymen: Market Value based on skill, performance, and efficiencies
- Relevant work experience is a must.
- Relevant Heavy Duty Industry experience is an asset.
- Clear Work History with dates is very beneficial.
- Relevant education experience is essential especially for apprentices.
- Relevant education experience is essential especially for apprentices.
- Put the Career # and City in your Subject Line of your email.
- Download a template for your resume.
- Do not send links of your resume, such as SkyDrive, we do not click on outside links.
- A quick introduction on where you saw the Job Posting, about yourself and your professional background in your email body.
- PDFs are ideal but WORD works as well. WPS and ODT files are sometimes difficult to open and may change your formatting.
Good luck and if you were not chosen this time, we encourage you to apply again in a few months.
Here are some standards for Heavy Equipment Mechanic Jobs Salary Ranges and Ranges for Apprentices
- All employees that are currently attending High School are considered RAP Students.
- Once a Rap Student graduates High School they qualify to become a 1st Year Apprentice with 3 months of graduating.
- Pre-Apprentices are those employees who have been hired with the intention of signing up as apprentices in the near future.
- A Rate – Top Rate
- B Rate – Less than 10%- 19% of A Rate
- C Rate – Less than 20% of A RateHET Heavy Equipment Technician Jobs in Alberta
RAP Students: $12 to start and no more than 50% of C-rate after sign-up.
Pre-Apprentice: No more than 50% of C-rate.
- 1st Year: 1500 Hours – 70% PassWage – 60% of C-Rate
- 2nd Year: 1500 Hours – 70% PassWage – 70% of C-Rate
- 3rd Year: 1500 Hours – 70% PassWage – 80% of C-Rate
- 4th Year: 1500 Hours – 70% PassWage – 90% of C-RateTruck and Trailer Mechanic Jobs in Alberta
RAP Students: $12 to start and no more than 50% of C-rate after sign-up.
Pre-Apprentice: No more than 50% of C-rate.
- 1st Year: 1500 Hours – 70% PassWage – 60% of C-Rate
- 2nd Year: 1500 Hours – 70% PassWage – 70% of C-Rate
- 3rd Year: 1500 Hours – 70% PassWage – 80% of C-Rate
- Journeyman Market Value for Skills, Performance, and Efficiencies
